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Support Performance

Counseling

We provide an appropriate solution after a close examination of your debt and credit problems. We give a guide to Debtor Relief Programs to people who need debt adjustment.

(Unit: 1,000 people)
Counseling
Criteria ~2015 2016 2017 2018 2019 2020 Total
Telephone 3,496 287 271 312 282 263 4,911
Online 328 27 24 18 15 17 429
Visit 2,191 172 180 188 211 236 3,178

Debt Adjustment

We support debt adjustment through our “Individual Workout” and “Pre-Workout” programs for people whose debt load is too heavy compared to their income level.

(Unit: 1,000 people)
Debt Adjustment
Criteria ~2015 2016 2017 2018 2019 2020 Total
Individual Workout 1,315 79 84 84 93 99 1,754
Pre-Workout 99 17 19 23 25 22 205
Before-overdue Debt Management 1 7 8

Financing

We provide low interest rate loans to cover emergency living expenses of diligent payers whose debts have been negotiated with the assistance from debt adjustment organizations like us, or of socially vulnerable low-income groups having difficulties getting a loan from duly registered financial institutions.

Microfinance for Diligent Payers

(Unit : 1,000 people, million won)
Debt Adjustment
Criteria ~2015 2016 2017 2018 2019 2020 Total
No. of Applicants 133 20 21 22 23 31 250
Amount of Funds 422,523 63,897 65,470 69,667 72,075 83,740 777,372

Credit Guarantee for College Students and Youth

(Unit : 100 people, million won)
Credit Guarantee for College Students and Youth
Criteria ~2014 2015 2016 2017 2018 Total
No. of Applicants 73 203 194 212 207 889
Amount of Funds 48,990 74,794 58,871 61,291 59,960 303,906

Credit Education

To cultivate a culture of robust credit management, we are engaged in various educational activities on credit and rational financial management, targeted towards grade 1-12 students and adults.

(Unit: 1,000 people)
Debt Adjustment
Criteria ~2015 2016 2017 2018 2019 2020 Total
debt management plan applicants 1,275 81 89 93 106 116 1,760
Students 846 29 15 12 31 10 943
Adults 2,248 91 86 91 143 67 2,726